In accordance with Section 13(1) German Telemedia Act (TMG), the supplier of a telephone service is to notify its users at the start of the use process in a generally understandable manner of the type, scope and purpose of collecting and using personal data. In that respect, the user must be able to call up the content of the notification at any time. Each company undertakes to notify the user of the personal data it collects or uses.
Sovendus GmbH attaches great importance to the security of users' data and compliance with German data protection law provisions. Collecting, processing and using personal data are subject to the provi-sions of the currently valid laws and the EU Data Protection Guideline. In accordance with Article 4, No. 1, GDPR (EU General Data Protection Regulation), any personal data shall be described as all information that refers to an identified or identifiable natural person.
Personal circumstances: for example – name, address, e-mail address, date of birth, citizenship, occupa-tion, health data and religion etc.
Factual circumstances: for example – income, financial situation and property etc.
Sovendus GmbH guarantees to collect, process, save and use the arising user data merely in conjunction with processing the user enquiries and for internal purposes.
Data shall not be forwarded to third parties without consent of the affected party or without a legal basis.
On this website, 256-bit SSL (AES 256) encryption technology is used. Users' data are transferred exclu-sively as encrypted data. This includes the user's IP address.
This website uses: Browser Cookies
Browser Cookies: the user can set any browser such that cookies are only accepted on request. By way of a setting, cookies can also only be accepted if their pages are currently being visited. All browsers offer functions that facilitate the selective deleting of cookies. Accepting cookies can also be generally switched off. However, this may result in restrictions in respect of the user-friendliness of the website.
Google Analytics Cookies record:
- Unequivocal users – Google Analytics Cookies records and groups user data. All activities during a visit are grouped together. By placing Google Analytics Cookies, a distinction is made be-tween users and unequivocal users.
- Users' activities – Google Analytics cookies also save data about the start and end time of a visit to the website and how many pages the visitor has viewed. Upon closing the browser or in the event of a long period of inactivity (standard of 30 minutes), the user session is terminated and the cookie records the visit as ended. Furthermore, the date and time of the initial visit are recorded. Similarly, the total number of visits for each unequivocal users is recorded. External link: http://www.google.com/analytics/terms/de.html
The user can prevent the recording of the data created by the cookie and related to the use of the website (including the user's IP address) and forwarding to Google as well as the processing of such data by Google by downloading and installing the browser plug-in via the following link:
External link: http://tools.google.com/dlpage/gaoptout?hl=de.
More information is available under the heading "Web Analysis Service Google Analytics / Universal Analytics".
Cookies are administered by this website's web server. This website uses:
Transient Cookies/Session Cookies (one-off user process)
Useful life: up until closure of this website
Each web browser provides the option of restricting or deleting cookies. For further information about this, please go to the following websites:
- Internet Explorer
- Google Chrome:
The full IP address is only forwarded to a Google server in the USA and stored there in exceptional cases. By order of the operator of this website, Google shall use this information to evaluate the use of the website, to put together reports on the website activities and to render additional services associated with the website and internet use for the website operator. The IP address forwarded as part of Google Analytics from the user's browser shall not be grouped together with other data from Google. Users can prevent the saving of cookies by way of a corresponding setting in the browser software. However, Sovendus GmbH draws attention to the fact that in such a case the user may not be able to use all the functions of the website in full.
Furthermore, the user can prevent the recording of the data created by the cookie and related to the use of the website (including your IP address) and forwarding to Google as well as the processing of such data by Google by downloading and installing the browser plug-in via the following link:
Please click on the following link for more information about incorporating the opt-out cookies:
Sovendus GmbH draws attention to the fact that this website uses Google Analytics with the extension "_anonymizeIp()" and therefore IP addresses are only further processed in a shortened version to exclude directly attributing data to persons.
Google Maps (API) of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google") is used on the Sovendus GmbH. Google Maps is a web service for the presentation of interactive (land) maps to present geographic information in visual form. Upon visiting the respective sub-pages that are incorporated in Google Maps, information about the use of the website of Sovendus GmbH (such as the user's IP address) is forwarded to servers of Google in the USA and saved there.
Google may forward such collected information to third parties provided this is legally specified or third parties process such data by order of Google. Google shall associate the user's IP address with Google's other data. However, it would be technically possible for Google to use the user data received via the user of Google Maps to identify the users, create personal profiles of users using such data or use such data for third party purposes upon which Sovendus GmbH does not, and cannot, exert any influence in each case.
Google's Conditions of Use can be viewed at http://www.google.de/intl/de/policies/terms/regional.html.
The additional conditions of use for Google Maps can be viewed at
The user consents to electronic communication as soon as he/she establishes electronic contact with Sovendus GmbH. The user's attention is brought to the fact that e-mails may be read or amended without authorisation and unnoticed during the transmission process. Sovendus GmbH uses software to filter unsolicited e-mails (spam filter). By way of the spam filter, e-mails may be rejected if they have been identified erroneously as spam by way of certain features.
In accordance with Article 15 GDPR, the user is entitled to obtain information, free of charge, about his/her saved data and, where applicable, has a right to the correction, blocking or deletion of data (Article 5 (1 d)), e), Article 12 and Article 17-19 GDPR). On request, Sovendus GmbH shall inform the user in line with valid law in writing of the user's personal data that Sovendus GmbH has saved. This information is furnished free of charge.
Insofar as the user objects to the active data use for internal purposes by Sovendus GmbH, in accordance with Article 21(2-4) GDPR, the user is entitled to object to such use and processing at any time. To that end, sending a corresponding e-mail to firstname.lastname@example.org is sufficient. This does not affect the special case of the blocking of data by law in the place of deleting data in accordance with Article 17-19 GDPR.
The user's internet browser automatically forwards data to the web server when this website is visited. Each data set is made up of the date and time of access, URL of the instructing website, called up file, quantity of the sent data, browser type and version, operating system as well as the user's IP address. Such data cannot be attributed to a certain person. The saved data are only evaluated internally and exclusively for statistical purposes.
In accordance with Article 32(1) GDPR, Sovendus GmbH adopts technical and organisational measures in respect of security in processing data to protect personal data from random or intentional manipulation, loss, destruction or access by unauthorised persons. The security measures in place are continually improved in line with technological developments.
Persons who have yet to reach the age of 16 may not forward personal data to Sovendus GmbH without consent of the person(s) entitled to bring up such a minor. Personal information may only be made available to Sovendus GmbH by persons who have not yet reached the age of 16 if the express consent has been granted in that respect by the person(s) entitled to bring up such a minor or by persons who are 16 years of age or older. Such data shall be processed in line with this data protection declaration.
Each company logo or brand stated here is the property of the respective company. Brands and names are stated purely to furnish information.
Sovendus GmbH collects the user's data (form of address, first name, surname, e-mail address, address and contact data, date of birth and in some cases banking details) if the user has requested a special offer. Sovendus GmbH shall process the stated data to an extent that is necessary for the processing of special offers. This means, in particular, forwarding information to the respective supplier of the special offer (e.g. publisher).
Sovendus GmbH collects and processes the user's personal data (form of address, first name, surname and e-mail address) and details provided on a voluntary basis about areas of interest, date of birth and post code if the user has registered for our Newsletter. The User has granted his/her consent in that respect by registering for the Newsletter. Details that are compulsory are marked with *. The user can cancel the provision of the Sovendus Newsletter at any time. You can find the Conditions of Use for the provision of the Sovendus GmbH Newsletter here.
You will receive a confirmation e-mail once the registration data have been entered and sent. The Newsletter can be cancelled at any time by clicking on the unsubscribe link stated at the end of each Newsletter. A service provider, which Sovendus GmbH has placed under obligation by way of a contract to comply with the data protection law requirements, may be commissioned with the sending of the Newsletter. The service provider is expressly prohibited from using the information for own commercial purposes to an extent that extends beyond the use described above.
In addition to the Sovendus Newsletter, the user may also register for other online services and shops (hereinafter: "Partner"). In the event of registering for a Newsletter of a Partner, the user's personal data (form of address, first name, surname and e-mail address) shall be forwarded to the Partner to an extent that is necessary. The user has granted his/her consent in that respect by activating the corresponding check box. In that respect, the Partner is responsible for complying with the German data protection law provisions. The user can find the Conditions of Use for the Partner Newsletter here.
In the case of requesting a catalogue, the user's personal data (form of address, first name, surname, street, house number, post code and place of residence) are forwarded to the Partner to the extent that is necessary for shipping the catalogue. The user has granted his/her consent in that respect by activating the corresponding check box. In that respect, the Partner is responsible for complying with the German data protection law provisions.
The user can find the Conditions of Use for the catalogue here.
Sovendus GmbH shall collect the user's personal data (form of address, first name, surname and e-mail address) if the user has requested a voucher. Sovendus GmbH shall process the stated data to an extent that is necessary for the processing of vouchers. The information is not forwarded to third parties unless the user has consented to such forwarding or court or official orders render such forwarding applicable. The user can find the Conditions of Use for the vouchers here.
What exactly happens in the case of profile creation?
Die Sovendus GmbH evaluates user-related and technical information for the Sovendus services.
- Sovendus GmbH understands user-related information to mean the following:
Data that applies to the user behaviour of the Sovendus GmbH website such as the requested vouchers, requested Newsletter, data and time of the visit, transferred data volume, notification of successful visit, data about purchases, opened and clicked offers.
- Sovendus GmbH understands technical information to mean data about the internet browser and the operating system.
Depending on the user's behaviour to date as well as potential voluntary details, Sovendus services provide the user with shopping tips and offers that are likely to correspond to the user's interests. Depending on the optimised control of the advertising and marketing measures, Sovendus GmbH plays a part in minimising the advertising messages forwarded to the user.
Sovendus GmbH draws attention to the fact that Sovendus GmbH compiles a detailed use profile of the user by way of the ongoing collection of information and that the user grants his/her consent to the profile creation described here in that respect by activating the check box and therefore accepts such a profile creation.
What technical equipment is used for the profile creation?
This data protection declaration has been drawn up by:
Deutsche Datenschutzkanzlei Data Protection Munich Office – www.deutsche-datenschutzkanzlei.de