- a. Queries
- b. Pseudonymized customer analyses
- c. Our voucher offers
- d. Our special offers
- e. Request for catalogues
- f. The Sovendus e-mail newsletter
- g. The e-mail newsletters of our advertising partners
- h. The e-mail newsletters of product suppliers
- i. Documentation of consent
- j. Storage time
- k. Change of purpose
- l. Online job applications
The protection and the security of your personal data are of utmost importance to us. Please be assured that we will process your personal data in strict compliance with the General Data Protection Regulation (GDPR) and the German Federal Data Protection Law (BDSG).
Personal data are data by which you can be identified or by which you are identifiable. We will only process your personal data if a legal provision allows us to do so or if you have consented prior to the processing.
We are Sovendus GmbH, Moltkestr. 11, D‑76133 Karlsruhe, and our service providers that will process your data on our behalf for the purposes listed below (in the following: Sovendus, we).
On behalf of our product suppliers and advertising partners (Sovendus cooperation partners) from all branches of trade, we provide vouchers and special offers to end customers of legal age.
Our service providers include, among others, software suppliers, e‑mail service providers and data processing service centres. Our service providers are not allowed to process your data for other purposes or on their own behalf.
You may contact us at the postal address given above or by e‑mail at info[at]sovendus.co.uk.
In this Data Protection Notice we will inform you which personal data are collected when you visit our website and make use of our services and offers and how we process these data.
We have implemented technical and organisational security measures to protect your personal data from manipulation, loss, destruction, or access by unauthorised persons, and to ensure the protection of your rights and the observance of the applicable data protection regulations of the EU and of the Federal Republic of Germany (Art. 32 GDPR).
The implemented measures shall provide for the ongoing confidentiality and integrity of your data, as well as for the ongoing availability and resilience of our systems and services used for processing your data. Moreover, they shall ensure the ability to restore the availability and access to your personal data in a timely manner in the event of a physical or technical incident.
Our security measures include encryption of your data. Your data are encrypted by Transport Layer Security (HTTPS) during their transmission to us. All information entered online by you will be transferred via an encrypted transmission path and can therefore at no point in time be viewed by unauthorised third parties.
Our data processing and our security measures are being continuously improved according to the state of the art.
Our employees have of course signed a binding agreement to observe confidentiality and comply with the data protection requirements of the GDPR.
If you have questions regarding data protection or data security, you may contact our Data Protection Officer by e‑mail at data-protection[at]sovendus.co.uk or by mail at Sovendus GmbH, Data Protection Officer, Moltkestr. 11, D‑76133 Karlsruhe.
If certain data fields are designated as or marked as “mandatory data” or “mandatory fields”, the collection of these data is either legally or contractually required, or else we need these data for conclusion of the contract, the requested service or the indicated purpose. It is of course your decision whether your supply these mandatory data or not. If not, we may not be able to fulfil the contract or to provide the requested service, or the indicated purpose may not be achieved.
We will process your data to reply to your queries (Art. 6 (1) (b) and (f) GDPR). The address and telecommunication data marked as mandatory data are necessary to deal with and reply to your request. If you voluntarily supply further data, it will be easier for us to deal with your query and we can reply in more detail. We usually store the information submitted with your query for a period of three months from our initial reply, in case there are further queries, unless a longer retention period is required for documentation purposes (Art. 6 (1) (c), Art. 5 (2) GDPR).
We will process your data from your requests for voucher and special offers, e-mail newsletters and the related transactions with Sovendus cooperation partners (Art. 6 (1) (f) GDPR), as well as – provided you have clicked on or closed the consent banner on one of our web pages – from the use of the Sovendus website and of the websites of the Sovendus cooperation partners (Art. 6 (1) (a) GDPR) for pseudonymous analyses, in order that we and our cooperation partners on the Internet will also in future be able to present offers that may be of interest for you (like vouchers or other local and supra-regional special offers). We will only use pseudonymized data for these analyses of your potential interests related to our vouchers and special offers (Art. 6 (1) (f) GDPR. You may object to this processing at any time.
Some of our advertising partners will present our voucher offers after your online purchase on their website. In order to select a currently interesting voucher offer for you, our advertising partners will transmit your pseudonymised hash value of your e-mail address and your IP-address in encrypted form to us (Art. 6 (1) (f) GDPR). The pseudonymised hash value of your e-mail address is used to consider a possibly existing objection to receive offers from us (Art. 21 (3), Art. 6 (1) (c) GDPR). The IP-address will be exclusively used for data security purposes and as a rule the same will be anonymised after seven days.
Furthermore, our advertising partners will transmit order number, order value with currency, session ID, coupon code, and time stamp in pseudonymised form to us (Art. 6 (1) (f) GDPR). If you are interested in one of our voucher offers, while there is no objection existing to receive such offers, and if you click on the voucher banner, our advertising partners will transmit your form of address, your name and your e mail address in encrypted form to us (Art. 6 (1) (b) and (f) GDPR).
When the required data have been processed to prepare your voucher, an e-mail with your voucher code will be sent to the e-mail address given by you (Art. 6 (1) (b) GDPR).
Some of our advertising partners present our special offers on their websites after you have made your online purchase on our site. To enable us to offer up-to-the-minute, regional offers that should be of interest to you, our advertising partners send us some pseudonymised and encrypted information, which includes the salutation, year of birth, country, postcode, hash value of the e-mail address and your IP address (Art. 6 (1) (f) GDPR). The pseudonymised hash value of the e-mail address will also be used by us for any possible rejection of advertising by you (Art. 21 (3), Art. 6 (1) (c) GDPR). We only use the IP address for the purpose of data security, and it is usually anonymised after seven days (Art. 6 (1) (b) and (f) GDPR).
When you click a special offer, your name, address details and e-mail address will also be forwarded to us by our advertising partner in encrypted form, so that we can prepare the personalised request for the special offer for the respective product provider (Art. 6 (1) (b) and (f) GDPR).
When you select one of our special offers, we first of all process your information that is required to order the special offer. Following this your details will also be sent to the product provider whose special offer you selected (Art. 6 (1) (b) GDPR). After this, we will only use your data in pseudonymised form for the purpose of analyses (Art. 6 (1) (f) GDPR (see b. above).
Once the details have been transmitted, the respective product provider is then responsible for any further processing of your data.
If you select a catalogue of one of our advertising partners, we will process your data required to deal with your request. To this end we will also transmit your data to the respective advertising partner (Art. 6 (1) (b) GDPR). We will then only use your data in pseudonymized form for analyses (Art. 6 (1) (f) GDPR) (see above b.).
After transmission the respective advertising partner is solely responsible for the further processing of your data.
If you select by your express consent (which you may withdraw at any time) your personal newsletter of one of our advertising partners, the respective advertising partner will directly send you by e-mail the selected newsletter (Art. 7 (2) No. 3 UWG, Art. 6(1) (a) GDPR).
To this end we will transmit your data and your consent declaration to the respective advertising partner (Art. 6 (1) (a) and (f) GDPR). If you wish to withdraw your consent, you may at any time contact the advertising partner.
If you select by your express consent (which you may withdraw at any time) your personal newsletter of one of our advertising partners, the respective advertising partner will directly send you by e-mail the selected newsletter (§ 7 section 2 n° 3 Act Against Unfair Competition, UWG, art. 6, section 1 a GDPR).
To this end we will transmit your data and your consent declaration to the respective advertising partner (article 6, section 1 a, f GDPR). If you wish to withdraw your consent, you may at any time contact the advertising partner.
If you select by your express consent (which you may withdraw at any time) or on the basis of a contract your personal newsletter of a product supplier, the respective product supplier will directly send you by e-mail the selected newsletter (Art. 7 (2) No. 3 UWG, Art. 6 (1) (a) and (b) GDPR).
To this end we will transmit your data and your consent declaration or your contract declaration to the respective product supplier (Art. 7 (2) No. 3 UWG, Art. 6 (1) (a), (b) and (f) GDPR). If you wish to withdraw your consent, you may at any time contact the product supplier.
When we obtain your consent to the sending of e-mail newsletters, your IP address will be collected and stored for documentation purposes (Art. 7 (1), Art. 6 (1) (c) GDPR).
We will store your data collected for advertising purposes until you withdraw your consent or until you object to the processing of your data for advertising purposes.
We may change the processing purposes over time. Before implementing such changes, we will update this Data Protection Notice.
If you apply for a job with Sovendus, we will process your data to handle and evaluate your application (Art. 26 (1) GDPR). We need your address and telecommunication data marked as mandatory data to correctly assign your application and to contact you. Your application data marked as mandatory data allow us to assess the chances of success of your application.
If you are not chosen for or if you refuse the offered job, we will store your data for another three months for documentation purposes and then delete them, unless you have given us your consent to use your data for further application procedures (Art. 6 (1) (a) GDPR).
You have the right to object, on grounds relating to your particular situation, at any time to the processing of your personal data, provided that the legal requirements are met (Art. 21 (1) GDPR).
If you want to object to the processing of your data for advertising purposes or if you wish to withdraw your consent (Art. 21 (2) GDPR), you may at any time send a short message to our Data Protection Officer by e-mail to data-protection[at]sovendus.co.uk or by mail to Sovendus GmbH, Data Protection, Moltkestr. 11, D-76133 Karlsruhe. Your data will then no longer be processed for the advertising purposes covered by your objection or your withdrawal of consent.
This does not affect the lawfulness of the processing before objection or withdrawal of consent.
If you object to the processing of your personal data for advertising purposes or if you withdraw your consent, we are obliged, according to data protection law pursuant to Art. 21 (3) GDPR, to enter the required data (name, address, e-mail address) into our internal advertising black list and to store (block) these data permanently, in order that we can compare them with future advertising files (Art. 6 (1) (c) and (f) GDPR). In this way we can ensure the ongoing observance of your objection or of your withdrawal of consent. We will use your blocked data exclusively for this purpose.
“Cookies” are small files which are transmitted via your web browser or via other programmes to the hard disk of your computer. They are locally stored on the hard disk and may be retrieved at a later time.
- to enable and secure the necessary technical functions (Art. 6 (1) (b) and (f) GDPR)
- to create a user-friendly Internet presence which best meets your requirements (Art. 6 (1) (a) GDPR),
- to analyse in pseudonymized form the visits to our website and to the websites of the Sovendus cooperation partners (web-tracking) (Art. 6 (1) (a) GDPR),
- in order that we and our cooperation partners on the Internet are able to provide offers of the greatest possible interest to you (like vouchers or other local and supra-regional special offers) (Art. 6 (1) (a) GDPR), and
Session cookies are only used for one session. These cookies will be deleted upon termination of the session, i.e. when you leave our website or close the browser window.
Other cookies – the "do not track" cookie – will remain on your end device over a longer period and enable us and/or third parties to recognize your browser during your next visit (persistent cookies).
If you withdraw your consent and wish to block pseudonymised web-tracking, please click here on "Do not track". This sets a cookie on your terminal which stops both the pseudonymised data collection on our website and the transfer of the pseudonymous cookie-ID to our cooperation partners.
Please note that if all cookies are deleted, the "Do not track" cookies which inform us of the withdrawal of your consent are also deleted.
Your web browser can be configured to notify you when a cookie is set or to block all or particular cookies generally (e.g. third-party cookies), in order to stop all web-tracking. However, if you deactivate cookies in your browser settings you will not be able to use all functions on our website.
The following links will inform you about how to change the settings of the most commonly used browsers:
- Explorer: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
- Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
- Google Chrome: https://support.google.com/chrome/answer/95647?hl=en
- Safari: https://support.apple.com/kb/PH21411?locale=en_GB
- Opera: http://help.opera.com/Linux/12.10/en/cookies.html
However, by enabling IP-anonymization on our website, your IP-address will be shortened by Google in member states of the European Union or in other contracting states of the Agreement on the European Economic Area prior to transmission and thus anonymized. The full IP-address will only in exceptional cases be transmitted to a Google server in the USA and shortened there.
Google has signed up to the EU Privacy Shield (certificate available at: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI). The EU Privacy Shield may, according to a decision by the EU Commission, be used as a basis for adequate data protection to transfer personal data from the EU to US companies who have obtained certification under the Privacy Shield. Google will use this information on our behalf to analyse your use of the website, to compile reports on the website activities and to provide further services related to website use and Internet use for us.
You may also prevent the collection of data generated by the cookies and related to your use of the website (incl. your shortened IP-address), as well as the processing of these data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en-GB
Every time a user accesses this website or websites in our advertising network, data about this process are stored and processed temporarily in a log file (Art. 6 (1) (f) GDPR). These data include:
- category or type of file requested,
- data and time of request,
- amount of data transferred,
- notification whether the request was successful,
- the access method/function preferred by the requesting terminal,
- a description of the type of web browser used,
- referrer (website from which you have reached our website)
- IP address.
The temporary storing of these so-called server log data is required to perform the services for technical reasons, for the purpose of calculating charges with service providers and, thereafter, to ensure system security. The data are anonymised at the latest after seven days by shortening of the IP address. The data are further analysed in anonymised form for statistical purposes.
If you have questions concerning the processing of your personal data by us, we will of course be pleased to provide information (Art. 15 GDPR) about the data relating to you.
Moreover, provided that the legal requirements of the GDPR are met, you have the right to correction (Art. 16), erasure (Art. 17), restriction of processing (Art. 18), data portability (Art. 20) and the right to object to processing (Art. 21).
Please contact in all these cases our Data Protection Officer (see above 3.) at the communication addresses given there.
Finally, you have the right to lodge a complaint with a competent data protection supervisory authority (Art. 77 GDPR, Section 19 BDSG).
It will from time to time be necessary to update this Data Protection Notice. We therefore reserve the right to change its contents at any time. We will publish the updated version of the Data Protection Notice on this site. When you visit our website the next time, you should once again read the Data Protection Notice.
As of: May 2018